How does Dell create value for the customer?

By allowing customers to tailor their products to their specific needs , Dell is able to offer a unique value proposition that sets it apart from competitors. Direct Sales Model: Dell's direct sales model is another competitive advantage.

What benefits does Dell Technologies data protection provide to customers with virtual environments choose two?

Dell data protection delivers performance, cost efficiency, investment protection, and consumption flexibility along with leading innovation across multicloud and cyber resiliency.

What is Dell build-to-order strategy?

Dell targeted users by offering customized machines that were built-to-order. Customers would simply dial a toll-free number, place a customized order, and wait for their computer to be delivered by mail . Dell turned the traditional PC sales model on its head with build-to-order and direct sales.

What makes Dell so successful?

Despite facing initial setbacks, Michael Dell's computer company, which he named "PC's Limited," quickly gained popularity due to its direct-to-consumer sales model . By cutting out the middleman, Dell was able to offer computers at a lower price than his competitors.

What advantages does Dell derive from virtual integration?

Dell reaps the advantages of being vertically integrated without incurring the costs, all the while achieving the focus, agility, and speed of a virtual organization . As envisioned by Michael Dell, virtual integration may well become a new organizational model for the information age.

What is the biggest advantage of using cloud computing for the customer?

Centralized data security When you use cloud computing, data backups are centralized in the cloud providers' data centers, removing the need for individual users or teams to maintain their own backups onsite or offsite. This lowers the risk of data loss should any one backup fail or be destroyed by a disaster.

What value does Dell Technologies data protection provide to customers with cloud environments?

Why choose Dell for cloud data protection? Rapid, secure data backups: Accelerates backups, reducing the time from hours to mere minutes . Complex environments: Simplifies protection across diverse data centers and cloud environments. Compliance requirements: Streamlines compliance with policy-driven backup management.

How is customer value created?

How is customer value created? Customer value isn't only about money. It's typically created through the solution that a product or service provides, not only to the buyer but to their organization as well . Keep in mind that customer value is subjective.

What are the core values of Dell?

We value our customers, winning together, innovation, results and integrity .

How do brands create customer value?

Value From Benefits That Provide Happiness (The 3Es) Brand choices are largely driven by perceptions of what brands do for customers . In other words, rather than competing on purely economic terms, brands compete based on the degree to which their benefits make customers happy.

What is the unique value proposition of Dell?

Value Proposition Dell offers three primary value propositions: customization, price, and brand/status . The company offers customization by enabling customers to select various features of their computers.

Build it online for your customers – a new way to do business with Dell

1. Returns The 30-day return period is calculated from invoice date. Exceptions to Dell's standard return policy still apply, and certain products are not eligible for return at any time. See dell.com/returnpolicy.

2. Expedited Delivery: Expedited Delivery not available on certain TVs, monitors, batteries and adapters, and is available in Continental (except Alaska) U.S. only. Other exceptions apply. Not valid for resellers and/or online auctions. Offers subject to change, not combinable with all other offers. See Dell.com/rewardsfaq.

3. Onsite Service After Remote Diagnosis and Other Important Information: *On-site Service or Advanced Exchange Service after remote diagnosis: (a) On-site Service after remote diagnosis is determined by the online or phone technician, and may involve customer access to the inside of the system and multiple extended sessions. If the issue is covered by the Limited Hardware Warranty and cannot be resolved remotely, the technician and/or replacement part will be dispatched, usually in 1 or 2 business days, following the completion of the remote diagnosis. The customer must return the original hardware to Dell according to the rules specified. On-site service is provided by Dell Marketing L.P; Availability varies. Other conditions apply. (b) Advanced Exchange Service replaces hardware after remote diagnosis. The customer must return the original hardware to Dell according to the rules specified. Advanced Exchange Service is subject to country availability. (c) For complete details about On-site Service or Advanced Exchange Service, see dell.com/servicecontracts.

4. Accidental Damage-Additional Information: Accidental Damage Service excludes theft, loss, and damage due to fire, flood or other acts of nature, or intentional damage. Customer may be required to return damaged unit to Dell. Limit of 1 qualified incident per contract year. For more information, consumers visit Accidental Damage Service Contract (Consumer) or commercial customers visit Accidental Damage Service Contract (Commercial).

5. PowerScale optimizes your workloads with up to 186PB per cluster.⁵
Feel the flexibility of PowerScale. 9.5x more PB per cluster than Pure FlashBlade//S.⁵
⁵Based on Dell analysis, July 2023.

6. PowerStore intelligently automates with 5x better data density.⁶
PowerStore delivers 5x better data density than Pure FlashArray//X20.⁶
⁶Based on Dell internal analysis using publicly available specs in August 2023 comparing maximum effective capacity for PowerStore 1200 and FlashArray //X20. Assumes average 4:1 data reduction for PowerStore, 5:1 for Pure Storage. Actual results vary.

7. World’s broadest storage portfolio with comprehensive security features.⁷
⁷Based on Dell analysis of Primary, Unstructured, PBBA and HCI segments, April 2023.

10. An all-Dell IT environment is up to 22.4% cheaper with accessories versus a heterogenous Dell and Apple environment.¹⁰
¹⁰ Based on a Principled Technologies report commissioned by Dell Technologies, “Lower cost, more choice: The benefits of choosing all-Dell business laptops,” June 2023. Actual results may vary. Full Report

11. Dell offers more business laptop and mobile workstation models and form factors, more monitor models and more options to customize device configuration than Apple^¹¹.
¹¹Based on a Principled Technologies report commissioned by Dell Technologies, “Lower cost, more choice: The benefits of choosing all-Dell business laptops,” June 2023. Actual results may vary. Full Report

12. The CES Innovation Awards are based upon descriptive materials submitted to the judges. CTA did not verify the accuracy of any submission or of any claims made and did not test the item to which the award was given.

13. Based on Dell analysis, November 2022. Dell Optimizer is the AI-based optimization software for commercial PCs and MyDell is the AI-based optimization software for consumer and small business PCs. Dell Optimizer is not available in OptiPlex 3000 series, Latitude Chromebook Enterprise, and Linux-based devices.

14. Based on May 2024 Stratetgic Thermal Lab report commissioned by Dell Technologies using Cinebench 2024 Multi-Core, 10-minute-stress test - April 2024 comparing Internal Test Data with XPS 13, Qualcomm Snapdragon X Elite - X1E80100, Qualcomm Adreno graphics, 64GB memory, 2TB SSD vs. MacBook Air 13, M3 8-core CPU, 10-core GPU, 16GB memory, 512GB SSD.

15. Dell has the industry’s most comprehensive portfolio of multi-cloud-capable storage from a single vendor. Based on Dell analysis. February 2024.

16. The world’s most comprehensive storage portfolio with robust security. Based on Dell analysis of Primary, Unstructured, PBBA, and HCI segments, February 2024.

17. For supported system and requirements, please refer to our user guide (SupportAssist for Home PCs version for personal use) or administrator guide (SupportAssist for Business PCs version for PC fleet management) and select supported PCs. Proactive and predictive capabilities depend upon your active service plan and Dell Technologies business rules. For ProSupport Suite for PCs capabilities view our administrator guide and select Connect and manage capabilities and Dell service plans. For Premium Suite for PCs capabilities view the user guide and select SupportAssist capabilities and Dell Services plans.

18. Based on Dell analysis of cybersecurity software capabilities, flexibility-related features including functional, operational and hardware flexibility; and efficiency-related features including data reduction, storage capacity, data protection overhead, hardware, rack units, lifecycle management, and ENERGY STAR certified configuration, June 2024.

† Screen simulated, subject to change. Feature availability and rollout timing varies by market and device.

*Rewards 3% excludes taxes and shipping. Rewards expire on the 15th day of the fourth month following the month in which they were earned. The total amount of Rewards Points that can be earned each Dell fiscal quarter shall not exceed 200,000. (The Dell fiscal calendar begins in February.) Outlet purchases do not qualify for rewards. Expedited Delivery not available on certain monitors, batteries and adapters and is available in Continental (except Alaska) U.S. only. Other exceptions and restrictions apply. Not valid for resellers and/or online auctions. Offers and rewards subject to change without notice, not combinable with all other offers. See full program terms at dell.com/rewards.

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Offer details: Offers subject to change, not combinable with all other offers, while supplies last. Dell may impose a purchase quantity limit (for example, 5 units per order). Taxes, shipping, and other fees apply. Free shipping offer valid only in Continental U.S. (excludes Alaska and P.O. Box addresses). Offer not valid for Resellers. Dell reserves the right to cancel orders arising from pricing or other errors. Dell Promo eGift Card: Receive Dell Promo eGift Card sent via email within 20 days. Expires 90 days from issuance. Resellers excluded.

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Build it online for your customers – a new way to do business with Dell | Dell (2024)

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How does Dell create value for the customer? ›

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